Collections consulting

Posted on: February 23rd, 2013 by Frank Flynn

If you or your client need advice about how to handle a CRA tax collections situation, we can help. As a former CRA Senior Collections Enforcement Officer, I’ve got the Agency’s playbook and know their policies and procedures. Understanding the Agency’s powers, responsibilities, and a taxpayer’s rights can make an enormous difference in how a tax debt gets collected. As an Agency enforcement officer I collected t1 Personal Income Tax, Payroll Deductions, Corporate Tax, and G/HST debts. I issued 160 Transfer Assessments, Directors Liability Assessments, Jeopardy Assessments, appeared in Tax Court, recommended audits, handled insolvency matters, reviewed Taxpayer Relief requests and negotiated high dollar payment arrangements.

Sometimes having just a little bit of information can make an enormous difference. Most of our consulting work takes far less time than you might think. We provide clear, easily understood information that will assist you or your client in making decisions about what to do. Having someone with inside knowledge on your side could make all the difference in the world.

Send us an e-mail with a short summary of the issue. Include your phone number and we’ll call you to discuss what we can do for you. When we speak with you we’ll let you know exactly what our fees will be.

A word on selecting a consultant

If you’re reading this page, chances are you or one of your clients require advice about a tax collections issue. You’re probably looking for some helpful advice at an affordable price. When looking for a consultant, it’s a good idea to ask some foundational questions about the company or people you’re talking to. Here are some suggestions:

Does the company or individual specialize in the problems that I (or the client) have?

Does the company or individual have another business enterprise (insolvency for example) that may be driving their advice?

Was a high retainer fee the first thing they asked for?

Is the person I’m speaking with going to be the one who will handle my issues?

Is this person or company more interested in stoking fears rather than calming them?

Will the approach they’re recommending, de-escalate -or exacerbate- the situation?

What is the person or company’s reputation with people who’ve actually used their services? (as opposed to what they’re advertising claims they can do)

Does the consulting person or company’s skill level fit with the complexity of the problem?


Take a deep breath. With more than a decade of tax collections experience, we know CRA collections from the inside out. You’ll get fast advice that’s sensible and do-able.

Frank Flynn